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Privacy Policy

Privacy Policy

At HLX Peptide, we are committed to protecting your privacy while providing a personalized and seamless experience across our ecosystem. This Privacy Policy explains how we collect, use, and share your personal information across our brands, subsidiaries, and partnerships.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed via secure third-party providers)

2. How We Use Your Information

We use customer data to:

  • Process and fulfill orders
  • Communicate order status and support updates
  • Send promotional and remarketing messages via email and advertising platforms
  • Improve website functionality and user experience via analytics tools

3. Data Storage and Security

  • Your personal information is stored securely.
  • Payment details are not stored on our servers. All transactions are processed by secure third-party payment providers.
  • Our website is protected by SSL encryption.

4. Marketing and Analytics Tools

We use tools including:

  • Google Analytics 4
  • WooCommerce Analytics
  • Google Ads, Meta Ads, TikTok Ads
  • Email marketing tools


These tools may use cookies and tracking technologies to help us market and analyze site performance. This data is used solely to enhance your experience and improve our services.

5. Data Sharing

We may share your information with trusted third-party service providers strictly for order processing, marketing, analytics, and website performance. We do not sell your personal data.

6. Data Retention

We retain customer information until a request is made for deletion. Account holders may request deletion at any time.

7. Account Deletion

You have the right to delete your account. To request account deletion, contact us at the information below. Your request will be honored as quickly as possible and free of charge.

8. Age Restrictions and Children’s Privacy

Our website, products, and services are intended only for adults who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21, and we do not knowingly sell to them. If we learn that we have collected personal information from someone under 21, we will delete it and cancel any associated account or order. If you believe a minor has provided us with personal information, please contact us at [email protected].

9. Updates to This Policy

We may update this policy periodically. Users will be notified via email or website notification when significant changes are made.

10. Contact Us

If you have any questions or requests regarding your personal data, please contact us:

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